Privacy policy

Your privacy is extremely important to us. To better protect your privacy we provide this policy statement explaining our online information practices and the choices you can make about the way your information is collected and used. We endeavour to make our policy statement extremely transparent, and therefore ensure it is available via the homepage and at every point where personal information is requested.

The information we gather

This notice applies to all information collected or submitted on the Cinnamon Road website. At various points in Cinnamon Road and within merchant stores in Cinnamon Road, you can elect to order merchandise, register for specific material or request information. The type of information collected on these pages includes :

Name
Address
Phone number
Credit/Debit Card Information
Email Address
[Etc.]

Sometimes you may be requested to enter information about other people. This may include gift certificates you wanted mailed directly to the recipient, or merchandise you want delivered to a special address. In this scenario, the type of information that may be collected includes :

Name
Address
Phone Number
[Etc.]

The way information is used

Cinnamon Road will use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to fulfil the obligations of that order.

We use the information you provide about someone else when placing an order only to ship the merchandise and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order.

We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.

You can register with the Cinnamon Road website and become a member. Cinnamon Road members receive entitlements, including a monthly newsletter, as well as updates on our new products and services, access to promotions and discounts and will automatically qualify as Curry club members. The entitlements from Curry Club membership are deemed only as those where specifically detailed when restaurant owner members have been recruited.

We use non-identifying and aggregate information to better design our website and to share with merchants within Cinnamon Road. For example, we may tell a merchant in Cinnamon Road that X number of individuals visited a certain area within their store, or that Y number of men and Z number of women filled out the registration form or their store newsletter, but we would not disclose anything that could be used to identify those individuals.

Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

Cinnamon Road is committed to stringent data security. To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

You can correct or change data in your personally identifiable information at any time by logging into the secure customer area of the site and altering your details. A password is required to login to the secure area, so you are the only one who can view or edit your personal details.

Changes in Practices

Cinnamon Road will keep this Privacy Policy current, and we will inform you of any changes that we make.

Policy on Cookies

In non-technical terms, cookies help web sites remember who you are and what you did last time you were there. There are 2 types of cookies, temporary cookies and persistent cookies. Temporary cookies create a link between the web sites server ( computer ) and the user’s computer. The temporary cookie takes the form of a unique code ( session ID ) that holds no personal data or content. As the name suggests, temporary cookies are deleted when you leave a web site.

Persistent cookies are more permanent in nature, and can store various bits of information. The Cinnamon Road web site will place a persistent cookie on your computer if you decide to become a member or if you decide to order off the site. The Cinnamon Road cookie will contain no personally identifying information, but will allow us to provide better service by remembering some of your previous settings.

Specifically, when you place products in your Cinnamon Road shopping basket, we will save a cookie on your computer that will act as a “pointer” to your shopping basket. This allows you to leave and return to the site as many times as you want before you complete your order. We also use a persistent cookie to save your Cinnamon Road membership identification so that we can easily remember you when you come back to the site. So, the only things that are stored in the Cinnamon Road cookie is 2 numbers, your shopping basket ID, and your member ID.

Cookies are required for ordering on Cinnamon Road and optional for membership, so if you wish to order, you need to set your computer to accept cookies (most browsers are set to accept them by default). We will not use the cookie for anything other than the uses mentioned above.

How To Contact Us

Should you have other questions or concerns about these privacy policies, please send us an email at admin@cinnamonroad.com.au or click here for contact.